There are baby changing facilities in all the accessible toilets, please ask a member of staff for the nearest one.
The Clydesdale Bank provides visitors to The SSE Hydro with an ATM, which is located in the west lobby on the ground floor.
The SSE Hydro box office opens one hour before doors to the arena open and closes 30 minutes after the main act starts, or at the end of the interval, unless otherwise stated. Tickets can be purchased online 24 hours a day at www.thessehydro.com (powered by Ticketmaster).
Or you can drop in to the main Box Office in the SEC. It is open:
- Monday – Friday: 09:00 – 17:30
- Saturday: 09:00 – 17:00
- Sunday: closed
The Cloakroom is in the west lobby on the ground floor. It is open during many events and visitors can deposit items for the duration of the event for £2 per item, per day.
Please note that items cannot be left in the cloakroom overnight. For more information, or to find out if the cloakroom will be open for a specific event, please email [email protected]
The Information Desk is on the ground floor opposite the main doors.
There is a fully equipped Medical Room on the ground floor of The SSE Hydro. During events we have a number of medical professionals on hand to deal with medical enquiries and offer support.
While on site, our medical staff can be approached directly, or via one of our stewards. The Medical Centre at the east end of the concourse in the SEC has a limited number of wheelchairs that visitors can borrow for the duration of their visit.
A vending machine is available in the west lobby on the ground floor.
Free Wi-Fi is available throughout The SSE Hydro.
Breastfeeding is welcome at the venue.
Changing Places Toilet
A Changing Places toilet is available in the West lobby of Level 2. This is accessible by radar key. Radar keys for accessible toilets are available from stewards, or may be purchased from the Information Desk. Visit changing-places.org.