Booking Information
Tickets can be purchased online at www.thessehydro.com, by calling the ticket hotline on 0844 395 4000* or in person from the main box office in the SEC. For group bookings, please call 0844 395 4010*
If you have a query about your SSE Reward account or booking please contact SSE Reward:
- SSE Reward email: [email protected]
Accessible Tickets
Customers who wish to buy tickets for accessible positions in The SSE Hydro, SEC Armadillo & SEC Centre can now do so online via our websites (ticketing powered by Ticketmaster), or continue to use our accessible booking line on 0800 952 0110.
We offer accessible positions in various areas to accommodate visitors with a variety of access requirements.
Please note the following when booking online:
- Wheelchair positions are for wheelchair users.
- 'Ambulant' positions are for patrons with disabilities/conditions that are unable to use general arena seating/standing.
- Patrons requiring a hearing induction system or other services (BSL/Audio Description etc) should call the venue on 0800 952 0110 for more information.
- The accessible ticket policy limits one free carer/companion ticket to each accessible ticket purchased. If you need more than one essential carer/companion or additional positions in your booking, please call the venue on 0800 952 0110.
- By purchasing an accessible ticket, you confirm you or a member of your party require this position. Proof of eligibility/disability must be provided before the event - you will be contacted by Ticketmaster no later than 72 hours after your order.
- Tickets may be cancelled if misuse is suspected/found.
For further information on The SSE Hydro's accessible facilities please visit https://www.thessehydro.com/visitor-information/accessibility
If you have any further questions or would prefer to discuss your specific requirements before booking, please call our accessible booking line on 0800 952 0110 or email us at [email protected]
Standard Opening Times
Main Box Office**:
- Monday – Friday: 09:00 – 17:30
- Saturday: 09:00 – 17:00
- Sunday: closed*
Ticket Enquiry Line:
- Monday – Friday: 09:00 – 17:30
- Saturday: 09:00 – 17:00
- Sunday: closed
*Calls will cost 7 ppm plus your network access charge
**Please note these are the standard opening times of the main SEC Box Office. Out with standard opening hours, the venue box office will be open in line with any events taking place.
The SSE Hydro box office opens one hour before doors to the arena open and closes 30 minutes after the main act starts or at the end of the interval, unless otherwise stated. Tickets can be purchased online 24 hours a day at www.thessehydro.com (powered by Ticketmaster).
If you have a query regarding tickets you have booked online on thessehydro.com please contact Ticketmaster Customer Service on 0333 321 9999.
